Privacy Policy Statement for Zeluntraivo

At Zeluntraivo, we take the privacy of our South African visitors seriously. This policy explains how we collect, use, process, and safeguard your personal information in compliance with POPIA and other applicable laws governing data privacy.

Information We May Collect

We carefully collect only the information necessary to provide and improve our services. The types of data collected may include:

• Personal details such as name, contact information, and company affiliation when provided voluntarily during account registration or communication forms.
• Usage data including IP addresses, browser types, pages visited, device identifiers, and access times to help us refine site performance and user experience.
• Cookies and tracking technologies, which gather data on user preferences and interaction with site features for enhanced functionality and analytics.
• Any other details you choose to share with us through feedback, support requests, or participation in brand-related activities.

How We Utilise Your Data

Personal information is processed solely to support service delivery, site management, and statutory obligations. We do not sell your data.

• Facilitating access to platform features, responding to your enquiries, or fulfilling requests for information or services.
• Improving website functionality and user experience by analysing aggregated trends and refining content strategies.
• Sending service updates, periodic newsletters, or notifications, only when you opt in, ensuring you stay informed about relevant developments.
• Complying with applicable legal and regulatory requirements specific to data protection and commerce in South Africa.

Our Legal Basis for Data Use

We lawfully process your personal information based on legitimate interests, statutory requirements, and your explicit consent where required.

Processing relies on legitimate business interests in providing digital services, performance of any contracts, and compliance with South African data laws. Consent is requested for any optional activities such as marketing communications.

Information Sharing

Your information is handled with confidentiality. We only share your data as required by law or when necessary for proper service delivery.

• With trusted third-party service providers who assist in site operation or analytics and are bound by confidentiality terms.
• Where necessary to comply with governmental regulations, lawful requests, or enforce our legal rights and policies.
• In cases of business restructuring such as merger, the appropriate parties will receive relevant notification and privacy assurances.

Data Security

We deploy industry-standard security measures to protect your personal information from loss, misuse, or unauthorised access. We regularly review our protocols, limit data access to authorised personnel, and require third-party compliance with strict confidentiality standards.

Your Privacy Rights

As a South African resident, you retain specific rights regarding personal data under POPIA.

• Request access to the personal information we hold about you at any time.
• Request corrections or updates to your personal details if inaccurate or outdated.
• Request restriction or deletion of data where permitted by law or object to particular uses of your information.
• Withdraw consent for optional communications or processing not fundamental to service provision.

Cookies and Tracking

We use cookies only to enhance the user experience and gather analytics. For details, see our Cookie Policy. You may manage your browser settings to control cookies.

Cookie Policy details Cookie Policy details

Contact Us

For privacy-related concerns, clarification, or to exercise your rights, please use the contact methods below. We aim to address your request promptly and transparently.

Policy Updates and Changes

We may update this Privacy Policy to reflect legal, technological, or operational changes. Please review the policy periodically for any adjustments.